Terms & Conditions

Welcome to Pro Edge Sports Nutrition. By accessing or using our website, programs, services, coaching, products, and/or community platforms (collectively referred to as “Services”), you agree to be bound by the following Terms & Conditions.

If you do not agree, please do not use our Services.

1. General Information

This website and its content are owned and operated by Pro Edge Sports Nutrition ABN: 66811733106 based in Queensland, Australia. These Terms apply to all site visitors, clients, and users of our Services.

2. Eligibility

To use our Services, you must be: 

• At least 18 years old, or have parental or guardian consent if under 18Of sound health and able to participate in physical activity and nutrition programs, or have medical clearance
• By engaging with us, you confirm you meet these requirements.

3. Health Disclaimer

All information provided through our Services is for general education purposes only and is not medical advice.

You acknowledge and agree:

• You are responsible for consulting a medical professional before beginning any fitness or nutrition plan
• Our team does not diagnose, treat, or manage health conditions 
• We provide general guidance; outcomes may vary by individual
• Always listen to your body and seek medical attention if required.

4. Services & Programs

We offer services including but not limited to:

• Custom nutrition and training plans
• Coaching and check-ins
• Online challenges and transformation programs
• Educational materials and downloadable content
• Group coaching and Kajabi community access

Services are delivered through our website, Kajabi platform, email, social media, and other channels. Specific terms (e.g. start/end dates, deliverables, inclusions) may apply to each offering and will be clearly outlined at the time of purchase or sign-up.

5. Pricing & Payment

All prices are listed in AUD and include GST (where applicable). Payment must be made in full or via available instalment plans before accessing paid services. We use secure third-party payment gateways (e.g. Stripe, PayPal, Kajabi Payments). By purchasing, you authorise Pro Edge Sports Nutrition to charge your selected payment method.

6. Refund Policy

Under Australian Consumer Law, you are entitled to a refund or replacement if a service is not delivered as described, is faulty, or unsafe. However, we do not offer refunds for:

• Change of mind
• Failure to follow through on a program
• Lack of personal results due to individual adherence

If you believe you are entitled to a refund under consumer guarantees, please contact us at [email protected] 

7. Digital Products & Downloads

We offer digital products including but not limited to:

• E-books, PDFs, checklists, and guides
• Online courses and modules
• Downloadable templates, tools, and training
• Video or audio content

Upon purchase, you are granted a non-transferable, non-exclusive licence to access and use the digital product for personal use only.

Refunds for Digital Products

Due to the instant access and non-returnable nature of digital content, no refunds are offered for change of mind or accidental purchase. Under Australian Consumer Law, you are entitled to a refund or replacement only if the product:

• Is not as described,
• Contains a major fault that wasn’t disclosed, or
• Cannot be accessed due to technical failure on our end. 

We do not accept refund requests for:

• Failing to download or access content due to user error (e.g. lost passwords, wrong device)
• Not using or completing the product after purchase
• Lack of results or dissatisfaction based on personal expectations 

Please contact us at [email protected] for technical support or product issues. We are happy to help resolve access issues where possible.

By purchasing, you confirm that you understand this is a non-refundable digital product. 

8. Intellectual Property

Unless otherwise stated, Pro Edge Sports Nutrition and/or its licensors own the intellectual property rights for all material (i.e. videos, PDFs, checklists, logos, course content, downloads, and branding) on proedgesportsnutrition.com.au. All intellectual property rights are reserved.

You may not copy, republish, reproduce, duplicate, share, rent, sell, sub-licence or redistribute any materials or content on proedgesportsnutrition.com.au without prior written consent.

Use of our materials is granted solely for personal, non-commercial use.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Pro Edge Sports Nutrition does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Pro Edge Sports Nutrition, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Pro Edge Sports Nutrition shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Comments

Pro Edge Sports Nutrition reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Pro Edge Sports Nutrition a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media. 

Hyperlinking to Our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Health Organisations
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• Sporting, Federation and Allied Health firms; and
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Pro Edge Sports Nutrition; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed above and are interested in linking to our website, you must inform us by sending an e-mail to [email protected] Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

• Approved organizations may hyperlink to our Website as follows:
• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
• No use of Pro Edge Sports Nutrition logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

9. User Responsibilities

• By participating in our Services, you agree to:
• Provide accurate information during sign-up and communication
• Not share your login or purchased content with others
• Respect our community guidelines (if applicable)
• Not post or transmit unlawful, harmful, or abusive content

We reserve the right to suspend or terminate access if these Terms are breached.

10. Community Guidelines

If you join our Kajabi community, Facebook group, or other group space:

• Respect others’ privacy and experiences
• No spam, hate speech, or self-promotion without permission
• Supportive and respectful behaviour is expected

We may remove members who breach these terms without warning or refund.  

11. Testimonials & Results

Testimonials shared on our site or social media are from real clients and reflect their individual experience. However, results vary and we cannot guarantee specific outcomes.

12. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect or consequential loss arising from your use of our Services
• You assume full responsibility for your actions and results when following our programs
• Our liability is limited to the resupply of services or the cost of resupply

13. Third-Party Services

We may use third-party platforms like Kajabi, Stripe, Mailchimp, Zoom, or Meta. Their own terms and privacy policies apply when you use their services through us.

14. Termination of Access

We reserve the right to suspend, restrict, or terminate your access to any part of our Services at our sole discretion if we believe you have breached these Terms.

15. Updates to These Terms

We may update these Terms from time to time. The most current version will be published on our website. Your continued use of our Services constitutes your acceptance of any updates.

16. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

17. Contact Information

For questions about these Terms, please contact:

Pro Edge Sports Nutrition     

[email protected]     

PO Box 493 Kallangur, QLD 4503 

ABN: 66811733196